Terms & Conditions

Last Updated: 1st May 2025

Please read these Terms and Conditions carefully before using the Mark My Cash platform. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By registering on the Mark My Cash platform, you confirm that you are at least 18 years of age, have the legal authority to enter into this agreement, and accept these Terms in full. If you do not agree to these Terms, you must not use our services.

2. Services Offered

Mark My Cash provides a BBPS-certified digital bill payment platform including FASTag recharge, electricity, water, gas, insurance, loan repayment, and other utility bill payments. All services are subject to availability and real-time biller connectivity.

3. User Registration & KYC

All users must complete KYC verification (Aadhaar, PAN) before accessing payment services. You are responsible for providing accurate and current information. Mark My Cash reserves the right to suspend or terminate accounts with false or incomplete KYC details.

4. Transactions & Payments

• All transactions are processed in real time through the BBPS network.
• Mark My Cash charges 0% processing fee on standard transactions. This may be subject to change with prior notice.
• Transaction limits apply as per RBI and BBPS guidelines.
• Users are solely responsible for entering correct account numbers, consumer IDs, and payment amounts. Mark My Cash is not liable for failed transactions due to incorrect data.
• In case of a successful payment with non-credit at the biller end, please refer to our Refund Policy.

5. Cashback & Commission

Cashback of up to 3% is offered on eligible transactions. Commissions for distributors and merchants are credited as per the agreed tier structure. Mark My Cash reserves the right to modify cashback and commission rates at any time with 7 days' prior notice. Cashback cannot be exchanged for cash and must be used within the platform.

6. Prohibited Activities

Users must not:

• Use the platform for any fraudulent, illegal, or money-laundering activities
• Attempt to reverse-engineer, hack, or compromise the platform's security
• Share login credentials with unauthorised third parties
• Submit false KYC documents or impersonate another person
• Process payments on behalf of third parties without authorisation

7. Limitation of Liability

Mark My Cash shall not be liable for:

• Delays or failures caused by biller/BBPS network issues beyond our control
• Losses resulting from unauthorised access due to user negligence (e.g., sharing OTPs)
• Indirect, consequential, or punitive damages arising from platform use
• Service interruptions caused by scheduled maintenance or force majeure events

8. Termination

Mark My Cash may suspend or permanently terminate your account at its sole discretion if you violate these Terms, engage in fraudulent activity, or fail KYC compliance. Outstanding dues must be settled before account closure.

9. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana.

10. Changes to Terms

We may revise these Terms at any time. Continued use of the platform after changes constitutes acceptance of the revised Terms. We will notify users of material changes via email or platform notifications.

11. Contact

For questions about these Terms:
Email: legal@markmycash.com
Phone: +91 98765 43210